My partner (also trans) went to get meds refilled today and everything was denied by insurance.

After an hour on the phone with UHC, he was told that his gender and name had been reverted by the insurance to pre-transition name and assigned gender at birth.

Has anyone else had this issue today or recently? Is this the beginning of what we've all feared, or am I just paranoid about a possible mess up on UHC's end?

Edit He has been able to get things cleared up, with his legal name and the correct gender restored. They did not give him a reason for the mix up, nor did they explain where they got the information in the first place, and I can't get my partner to push for more info because he's not a worrier like me, so he takes them at their word that it was just an unusual mix up. For now he can fill and refill prescriptions as normal.