Text phishing is…my team’s fault?

Boss Boomer (not mine, leads a diff dept) rolls up first thing this morning holding up his phone with a sour look on his face. Yay. “I got a text last night from the CEO asking me a bunch of questions. I spoke with him for 2 hours before I realized it was not him. This is a huge waste of time and company resources, I asked around and a lot of people have gotten this same message. What is your team doing to stop this from happening?”

Apparently “well we could do a training to teach employees how to detect and avoid scams” was not the answer he was looking for.