Oura Please Give Us Our Naps Back

Several months ago, Oura seriously reduced and removed napping from tracking. I think if I've napped a few hundred times in the last few months they've tracked maybe 4 and I'm talking from 10 minutes to 2-3 hours at full on snore so loud that I wake others up.

My scores used to be great, but now I'm left feeling unseen by Oura, and after complaining twice in the android Play Store and the app store, no one is looking into this.

For example, my galaxy watch noticed that my heart rate was exceedingly low for my average day time activity even for sitting down. My heart rate was 50, when it would normally be in the 70s-110s. Oura totally ignored this and has been ignoring these signs for a few months now.

I pay a subscription ($72 per year) with the gen 3 and this is a terrible service compared to what the ring used to offer.

Oura must keep in mind that the people who care more about their sleep and their Oura Ring are the people who suffer and are actively relying on accuracy so we can improve our sleep habits. If my sleep tracker is this inaccurate, I am going to have to start looking at other options.

Edit: Sorry for the typos, our bus driver down in Playa Del Carmen thinks it's a race and there's going to be an award.

Several months ago, Oura seriously reduced and removed napping from tracking. I think if I've napped a few hundred times in the last few months they've tracked maybe 4 and I'm talking from 10 minutes to 2-3 hours at full on snore so loud that I wake others up.

My scores used to be great, but now I'm left feeling unseen by Oura, and after complaining twice in the android Play Store and the app store, no one is looking into this.

For example, my galaxy watch noticed that my heart rate was exceedingly low for my average day time activity even for sitting down. My heart rate was 50, when it would normally be in the 70s-110s. Oura totally ignored this and has been ignoring these signs for a few months now.

I pay a subscription ($72 per year) with the gen 3 and this is a terrible service compared to what the ring used to offer.

Oura must keep in mind that the people who care more about their sleep and their Oura Ring are the people who suffer and are actively relying on accuracy so we can improve our sleep habits. If my sleep tracker is this inaccurate, I am going to have to start looking at other options.

Edit: Sorry for the typos, our bus driver down in Playa Del Carmen thinks it's a race and there's going to be an award.