Yale Wifi Module

Hi, so I bought a Yale Wi-Fi Smart Module, Model Number: MD-05, for my Yale Deadbolt YRD226. I downloaded both August app and connected it, however, it’s only connected via bluetooth and I cannot connect using its builtin wifi. It keeps on saying that bridge is setup but i dont have a wifi bridge.

Support remotely performed a reset but still encountering the issue. Any of you experienced this? I also tried factory reset in the app and manually in the lock but still the same