Please help me find this scene!

I'm looking for a scene from (I think) season 9, where two of the doctors go under cover as patients at another hospital because theirs is being bought out. The issue is that I watched it on Sky On Demand about 11 years ago and I can't remember more details. Can anyone point me in the right direction?

I'm looking for it because I've gone back to school to learn business management and the process the buyers are trying to instigate are part of Scientific Management/Taylorism/Fordism, and I want to use it in my coursework.

Thanks in advance ☺️

EDIT:

Brilliant, thank you everyone! I've found it. I sent it to my lecturer and she said it was a great example.