Suspended Fb acct.Latest email and ridiculous response.

On Thu Aug 22, 2024 06:07:06, Carrie Lynn MacPherson wrote:

Unfortunately the link for “hacked “ accounts simply sends me in a continuous loop and gains nothing. I go to the link, login and find the reminder that my account has been suspended due to the (fraudulent) instagram account that is linked (by the hacker) to my fb profile. I cannot “login to appeal” since, once again, it IS NOT MY account. I am unable to do anything via instagram “help” because IT’S NOT MY ACCOUNT. So please. Tell what “help” I should attempt next???

Thank you for your email.

We understand the importance of the account to you, and we are here to help check and ensure proper resolution is provided or at least get you going in the right direction.

We have forwarded the request however, the best course of action is to submit an appeal to this link : https://www.instagram.com/hacked/ and follow the "My account was disabled" flow.

"If you've already tried this option and are not able to complete the process, I would suggest trying on your mobile browser / within the app rather than a desktop browser."

"If you've already tried this option from your mobile device and cannot complete the process, unfortunately there may be no way to recover your account."

"I'm sorry, I understand this can be frustrating."

Accounts that don't follow our Community Guidelines or Terms of Use may be disabled without warning. Keep in mind, we may permanently remove an account that repeatedly violates the Community Guidelines or Terms of Use.

We hope the above clarifies. Please do not hesitate to contact us again for future inquiries. We look forward to making your journey with Meta a better one.

Thank you for contacting Meta Pro Team. Have a beautiful day and stay safe.

Regards, Jody Meta Pro Team