Suing Meta Inc. in Small Claims for wrongful account deactivation

UPDATE! I GOT MY ACCOUNTS BACK! Only thing that worked was emailing all my state representatives. I got an email from one of them that was able to connect with meta and attach all my accounts with a new email. I got them all back.

Hi Everyone,

I just sent formal demand letters and attached small claims forms for the state of Colorado, that I will file if they do not meet my demands within 30 days of signed receipt of these letters, to Meta’s attorney companies in both Colorado (my state) and California (Meta HQ’s state). The demands I included were:

-Reinstating both my personal Facebook and my Business Instagram. -A detailed report of how the mistake was made, what they are going to do as a company to prevent it happening in the future, and a contact within meta for me to reach directly, should this ever happen to me again.

I included my name, my email, my number, and my DOB for both accounts and how to reach me.

If I do not hear back within 30 days of the signed retrieval of the letter (I sent via FedEx direct signature required) I will file the forms I sent them with the maximum allowable amount in my county court against them to get my accounts back.

I’m making this to post updates to help people that might be going through the same thing.

Meta Deactivated my personal Facebook and business Instagram on July 5th, 2024 stating that I went against their Community Guidelines in regards to Child Exploitation. I’m a mom. So naturally my jaw hit the floor in disbelief, as I would never. I got the option to appeal, and send them a video selfie. They told me they would review it within 48 hours but it has been 2 weeks with no update or communication. I tried contacting my AG (Colorado) and Meta’s AG (California) and they both told me they couldn’t help. I tried filling out help forms. The help center. Calling HQ. Sending emails to corporate contacts with Meta I found on Linked In. Nothing worked. So I have no other option than to send these demand letters and sue them.

I’ll let you all know how it goes!

UPDATE#1: The Lakewood CSC office just signed for the first demand letter/copy of complaint and I have proof of delivery via FedEx. 7/19/24 10:02 AM.

UPDATE #2: 7/19/24 11:55 AM - I sent an email to my state senator and state representative (Colorado)

UPDATE #3: 7/22/24 California CSC signed for delivered Demand letter/filled out complaint form.