PS5 game loading issues; initial installation

So I finally got around to downloading D4 so I could play. Initially just bought the base game and upgraded to see if that would help address my issue or not.

Game loads and I can do a character setup and ad soon as I click start game it goes to a white screen like it’s loading, then it eventually times out and returns me to the character screen without an error.

I tried skipping the campaign and that gives me a black screen and a return to the character screen.

Tried installing the expansion in case there was some sort of weird install issue, same results.

I have the game installed to an m.2 drive which I’ve had no issues with so far and the game performance leading up to actually starting the same indicates no issues too.

I am at a loss.