Help

Hi everyone! I hope everyone is having a great holiday season! I wanted to ask if anyone has encountered this error message when shutting down the Ally. I recently encountered it two days ago. Any feedback would be greatly appreciated! Also, please excuse the quality of the image.

Hi everyone! I hope everyone is having a great holiday season! I wanted to ask if anyone has encountered this error message when shutting down the Ally. I recently encountered it two days ago. Any feedback would be greatly appreciated! Also, please excuse the quality of the image.