A Guide To Roblox's Creating Or Using Accounts To Avoid Enforcement Action Ban Wave
It's time we made an announcement about this, as we have recently made a discovery to how this works.
If you've been browsing this subreddit recently, there is a good chance you have seen one of these pop up.
There has been a mass amount of players reporting their accounts being deleted with the given reason of Misusing Roblox Systems for "creating or using an account to avoid an enforcement action taken against another account."
To shorten things, we like to call these "Enforcement Bans". They can be done by both humans and bots, but they are primarily done by bots.
This is what it looks like if a human issues one of these bans:
These bans date all the way back to November, with the first reported one being on November 9th, 2023.
How do these bans work?
These bans work many different ways. Before there was just one way.
The first way is that accounts are flagged by the moderation bots for potentially being affiliated with another account that was recently terminated by the moderation bots. This is usually determined by the accounts having a connection with join date, verified email, and similar usernames. When one account gets terminated, the other account will get an enforcement ban at the exact same time.
The other way (and currently primary way) is by tracking your IP address, browser, and Roblox app. I've mainly noticed it with browsers and the app. Roblox has a specific cookie that tracks the accounts you use, and if they find a connection with any account that may be avoiding a temporary or permanent ban, the connected accounts will be terminated.
How do I combat these bans?
We first need to talk about preventing these bans.
Preventing: At the moment the best way to prevent an enforcement ban is to delete your Roblox cookies from your browser. Do this once you have logged out of a banned account. If on the Roblox app, delete all the data from the Roblox app and/or reinstall the app. If on Windows or Mac computer, delete the Roblox cookies from your browser AND the app. As for deleting the cookies on the Roblox app:
On Windows, press Win+R to open the Run box. In the Run box, type "C:\Users\Your User\AppData\Local\Roblox\LocalStorage" and click OK
From here, delete the file named "RobloxCookies.dat"
On macOS, navigate to "~/Library"
From there, delete the Roblox folder (UNINSTALL THE APP BEFORE YOU DO THIS).
For iOS and iPadOS, go to Settings, then General > iPhone/iPad Storage, find "Roblox", then "Delete App". This will delete the app and its data. After that, reinstall the app.
For Android users, this will depend on the version you are using, as it has changed many times. Look for a tutorial on clearing app data from a version that is similar to the one your device uses.
Now, we need to talk about appealing these bans.
Appealing: If you do happen to receive an enforcement ban, you will need to try appealing. First, you should try appealing to the bots. When you get an enforcement ban, if you normally try appealing, you will not get a support ticket, instead a bot will respond to your appeal and quickly make a decision.
This is what the bot reply looks like:
You will eventually get another message stating that the appeal is approved or rejected.
If your appeal gets rejected by the bots, try getting a human to review your appeal. To do this, you will want to select a different option in the support form. Try using this option:
I was wrongly moderated for other content I created
When you do this, a support ticket should be created. Just be patient and you will eventually get a response.
If your appeal gets rejected by the human, try appealing to the bot again. If the bot rejects the appeal again, try appealing to the humans again. If they reject your appeal again, then continue to appeal to the bots. If after 30 days your appeal continues to get rejected by the bots, you are most likely screwed and cannot get your account back.
If you have any comments, questions, or wish to share any information about these bans, feel free to leave them in the comments of this post.
u/ExplodeWasTaken - Head Moderator of r/ROBLOXBans