Child Benefits Question

Hello - We just got a message from the CRA that we do not qualify for CCB. I've used the online calculator on the CRA website and it says we qualify for 980 CAD. Anyone knows what could be the reason we got nothing.

Details:

Baby born in June 24

Income 1: 230K and 20K RRSP so around 210K

Income 2: 50K with around 3k RRSP

We bought a condo in 2023 September but we were renting before: Mortgage payment 8K Rent 23000

Is there something I'm missing?