Can't accept any batches

Hey guys! So I'm a new shopper and am having some issues accepting batches. I drove to the store to be in range like the app said. I'm here now and can't accept the batch. Everytime I click on it, it'll just take me to my maps to give me directions. I can't see how much it pays, how many items are in the order, and how long it will take. I can't accept the batch either. There's no button. All it does is show me what batches are available. Is there something I'm doing wrong or is it just a problem with the app? I'm getting so frustrated.

UPDATE: I was told that the batches aren't showing up because I don't have my physical card yet. So hopefully I won't have any more issues once I activate it. Thank you all so much for your help!