Customer Service

I have been on the shots for 4 weeks and love them! When I signed up, I only did monthly out of fear of not knowing how I would react. I contacted customer service yesterday to see what I could do to switch my plan. My only option is to cancel and go through the approval process again.

How frustratingly annoying! To have an existing customer have redo everything just boggles my mind.

Update: I did as was told and canceled. I went through all of the questions again. When it came time to enter my email, I had to log in, which took me to my account with no way to finish the process, or update a subscription. I currently have a message to support.