Account banned

Hello G2A help team,

I bought a ps5 last week and I wanted to buy PS plus. I bought a 25 USD card 5 days ago and it went smoothly. Last night I bought a 70 USD card and I got the card, but didnt have time to use it. Today I wanted to buy another 100 USD so I can purchase a 12-month premium plus and 1 additional game. My account got blocked by g2a and I cant access it. This is the message I get when I try to log in.

I still have 70 USD and 100 USD cards on the account.

I contacted by using an email and here on reddit. Please unblock my account. Thank you.