Poster design stuck on "awaiting validation" for a month now, any other Displate artist experiencing the same?

Hi! Displate artist here. I made 2 posters and uploaded it to Displate. Usually it takes them 3-5 days (usually 3 days) to validate my designs. But my designs has now been stuck for almost a month!

I contacted support already and they just apologized.

Now I don't know if I should make more designs or not. Last time some delay happened they just rejected all my designs.

I'm wondering if other Displate artists are experiencing the same thing?

EDIT: If you're reading this. At the time of this edit 31 Jan 2025, it took Displate around 15 days or less to get my design published. I forgot upload date but I made the design 17 Jan and saw it published today.