GGIVES NOT AVAILABLE AFTER PAYING OFF LOAN

Hello po! I paid off my ggives balance last March 15 so akala ko makaka-avail ako since I want to buy something (Walking pad) so I went to tiktokshop para i check-out na pero shock nalang ako kasi hindi na available ggives ko huhu may naka experience ba nang ganito? My gscore is good naman and no late payments sa ggives ko. I wonder what happened 🥹