No Breaks.

So there are days where I am the only person in front store.

I've been told that I can take quick breaks in the office. Since Pharmacy complains if they are asked to cover front store.

Well we got a complaint that no one was available to help a customer at the ACO while I was taking my quick break, which I came out of the office to help them, but they complained we should have employees ready to help.

It is sad that some customers are so entitled, but it is even more sad that I truthfully cannot take a break without worrying about a complaint. Our breaks are promised by CVS but I rarely take a 15 minute and our DL has asked our manager to have coverage available for lunches but before November, when someone complained about never getting breaks, we never took lunches.

Any thoughts?